Question 1

What is a parking management system?

Accepted Answer

A parking management system refers to the innovative technologies that provide solutions in the parking industry. In GoBright’s case, it is a system in which users can book various types of parking spaces, and where an authorised person can analyse the parking lot’s occupancy. This information is especially helpful when companies are deciding whether to expand or decrease their parking space availability.

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Question 2

Why is parking management important?

Accepted Answer

Parking management is important for several reasons. First of all, managing parking creates opportunities for improving traffic flow. After all, when everybody is able to book their parking spot in advance, this leads to less orientative driving. People will know exactly where to go in the parking lot for their preferred parking space. When people are able to book their parking spaces in advance, they’ll feel more welcome to visit the company location and this in turn increases the employee and visitor experience.

Besides these benefits, parking management may also help reducing costs. When you analyze the occupancy report of your parking management system, you may learn that you have too many parking spaces available for your employees and visitors. In these cases, it is advisable to give up on these extra spaces and in turn save costs on renting these square metres.

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Question 3

What are the advantages of a parking management system?

Accepted Answer

There’s a variety of benefits that come from a parking management system such as GoBright’s Car Parking. First of all, you’ll be able to offer a better employee and customer experience. Your visitors will feel appreciated and welcome to visit your company if they are able to reserve a parking space. They know it will save them time and trouble, and will therefore surely come visit more often. It also helps in reducing congestion and improving traffic flow, as cars are no longer slowly moving to find a good parking spot. Instead, they know exactly where to go and will do so without hesitation.

Besides the benefits to your visitors and employees, there’s also a few benefits for your company. A parking management system provides you with insights regarding the occupancy of your parking lot, which you can then use to optimise your parking spaces. The data may, for example, tell you that you need more facilities for electrical vehicles. You can then in turn install more charging stations to enhance your employee and customer experience.

And, equally important, you can enhance the security of your parking spaces. GoBright’s Car Parking can integrate with systems such as Access Control, with which you can manage which vehicles can or cannot enter the parking lot.

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Question 4

What are the drawbacks of smart parking systems?

Accepted Answer

As any innovation, parking management systems can have some disadvantages. Most evidently, it’s the pricing that is the biggest concern for many employers. Some parking management systems may cost a lot of money, and employers often aren’t sure how they’ll earn this money back. The Return of Investment on these types of solutions, however, are all in the ability to measure the occupancy. According to these data, employers can make data-driven decisions.

Another worry of many employers is system breakdowns. As with any technological solution, it is inevitable that the system breaks down at some point. However, this can mainly be prevented by scheduling regular maintenance appointments.

This brings us to the last concern of many employers: The amount of maintenance such a system will take up. Not only will it cost money to have someone do a check-up on the system, it also costs time to schedule these maintenance visits. Although these appointments may seem time and cost-consuming, it is always advisable to schedule them anyway. If you don’t have these appointments, the risk of a larger issue arising in the system increases drastically. The repair costs of such an issue may transcend the expenses for periodical maintenance appointments.

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Question 5

What is Desk Booking?

Accepted Answer

Desk Booking is the possibility to reserve a desk or workplace in advance, so employees are guaranteed of a workplace when they arrive at the office. It has many benefits in the hybrid or flexible workplace, and/or even businesses that use the Hot Desking model. Plan your own workweek by deciding on your own when you want to visit the office and at what desk you’d like to work. Maybe a desk next to your favourite co-worker, or a desk in a more silent environment for focused work setting.

To enable all this, you need a desk booking system. Most businesses choose for a desk booking system at the office to provide employees with certainty or to be able to manage occupancy at the office. Both reasons are becoming increasingly important, especially considering the rising popularity of hybrid working.

GoBright offers a Desk Booking system, which allows employees to reserve a desk in advance, both from home and as soon as they arrive at the office.

Question 6

What is a Desk Booking System?

Accepted Answer

A desk booking system allows employees of a business to book their workplace or desk remotely, for example from home or while traveling.

With GoBright Desk Booking, desks can be booked remotely via the online platform and via the Mobile App. This way, it is possible to book a desk before you leave for the office, so that you are guaranteed the workplace you want. You can use the search tool or the interactive Map. This Map shows exactly which desks are occupied and by whom, so you can make a well-considered choice on where you would want to work that day. Within this interactive Map, you can also find a specific colleague with the ‘Find my Colleague’-function. Just type in their name and the Map will show you where they are seated for the day!

Sometimes you need more advanced bookings. Therefore, recurring bookings are possible within the GoBright Desk Booking environment, enabling you to book a desk for multiple days or other preferred periods of time. You can also make Team Bookings, for when you want to be able to collaborate effectively with your colleagues. Team Bookings make sure you can book several desks at the same time, so you are guaranteed to be seated near each other for collaborating.

When you forget to book in advance, or prefer to book ad hoc, you can also check in at desks at your workplace whenever you arrive at the office. You can check in via the GoBright Connect or GoBright Interact on the desk, or NFC stickers. Your desk will automatically be booked by you, and visible on the Map throughout the GoBright platform for your colleague’s information. If you are cautious with your privacy, you can also book a place anonymously. People will know that the specific workplace is occupied but won’t be able to see who’s seated.

Question 7

What are the benefits of a Desk Booking System?

Accepted Answer

Implementing a Desk Booking system into your office environment has several benefits for both the employees and the employer.

1. Facilitates new ways of working

We know that flexible working, or Hybrid Working, is becoming increasingly popular. People want to decide for themselves when they want to come to the office, and when they would like to stay home. If they do decide to visit the office, employees want to be assured of a workplace. A Desk Booking system facilitates this for them. It also stimulates collaboration. It becomes easier to reserve a workplace close to the person you want to collaborate with. Managing the occupancy rates via a desk booking system ensures that pleasant workspaces are always available. With a desk management system, employees are able to filter and select a desk according to their own preferences. This way, you can provide employees with lots of freedom and give them control in regards to when and at which desk they want to work at the physical office.

2. Support collaboration

With desk booking, the collaboration between teams or departments is boosted. Employees can collaborate better by simply reserving desks side by side. For example, the GoBright Desk Booking Platform even has a Team Booking function designed to support these kinds of collaborations.

Besides employee benefits, using Desk Booking is also beneficial to the employer.

3. Cost effective

With desk booking software you are able to manage and control the occupancy at the office. Data that is collected gives you more insight into the way the office is being used. By gaining insight into the actual occupancy, many offices discovered they did not really need the number of desks that they had. This information can be used to make strategic data-driven decisions in regards to reshaping the office and providing your employees with the best office environment. You might even be able to get rid of some real estate costs, because you discover you have way too much office space on your hands. Cost-efficient, too!

4. Sustainability

Desk Booking encourages people to only use the space that they really need. This way, the office becomes a lot more sustainable. No more unoccupied and unnecessary costly office space.

5. Time efficiency

In most cases, not all employees will be at the office at the same time due to new working models and other changes in the office environment. Some days it might be quiet in the office, and some days it might be a lot busier than expected. Regardless of the situation, if an employee decides to come into the office, a nice workplace must be available. Using a desk booking system allows you to assess the situation at the office in advance. By being able to anticipate, you don’t waste any time going into the office and run into surprises.

6. Insight into analytics

A smart data-driven workplace is what it is all about these days. With the data derived from desk booking solutions you are able to understand employee behavior a lot better. You will get insight into how the office is being used. Why do employees often book their desks on a specific floor? What is special about these desks? Perhaps your employees like to work where there is the most natural lighting, or near the company restaurant? These are all valuable analytics that can help you optimise the office. Adapting the office to employee behavior is one of the most important ways to ensure that your office is future-proof.

7. Attract a new generation

Not to forget, the younger generation enters the job market with new ideals. Flexibility and freedom is a must for them. They don’t want to be tied to the 9 to 5 traditional office cubicle. They expect a workplace that represents their standards and accommodates their wishes. Integrating desk booking into the office fits really well with the perspective this generation has on the future office. Because the future office is a smart office.

8. Health and safety

With desk sharing, several people share the same desk at the office. You might assume that this will automatically lead to concerns in regards to health, hygiene and safety. However, there are two sides to the story here. When people use the same desk and this process is not monitored, it will indeed lead to increased risks in regards to hygiene and safety. Yet, with use of a desk booking system, this process is in fact monitored. Especially in times when safety needs to be extra emphasized (e.g. during a pandemic), the use of Desk Booking systems ensures that it does not get too crowded in the office. For example, an office manager is able to block certain desks so that a safe distance is guaranteed. Also, with control over the occupancy rate, you ensure that there are never too many people on the floor at the same time.

Even with monitoring, the fact remains desks are being used by multiple people. How is this going to be safe? GoBright has already thought about this. With the GoBright Connect, you are able to adjust your status while working at the desk. Besides the obvious “occupied” or “available”, it will also adjust to “Needs cleaning” when an employee has checked out from their desk. The facility department will automatically be alerted that the desk needs to be properly cleaned. After it is cleaned, the desk will be ‘available’ again.

In conclusion, there are many benefits to using a Desk Booking system. It supports the new way of working, stimulates collaboration, and is cost and time effective. It is also beneficial for your office’s sustainability, it attracts new talent, stimulates health and safety at the office, and provides insights into your office’s occupancy.

Question 8

Why do I need a Desk Booking solution?

Accepted Answer

Desk Booking allows you to manage and control the occupancy at the office. Monitoring and measuring occupancy rate has many interesting advantages. First, you can create availability for employees. With Desk Booking, employees are always secure of a pleasant workspace at the office. Also, you are able to manage hygiene. In practical terms, employers are able to customise their workspace at the office. Features such as Team Booking and ‘Find my Colleague’ which makes working at the office flexible and efficient is attracting to employees.

Desk Booking contributes to the overall positive employee experience. Attracting and retaining talent is also part of employee experience.

Managing and monitoring the occupation rate comes with interesting insights for employers. Money can be saved on real estate and energy bills. It can appear that a lot less space than intentionally thought. With Desk Booking software measurements can be made on how much office space is really needed. Also, with GoBright Analytics derived from measuring occupancy you will gain insight into employee behaviour and preferences. With accurate insights, you can re-design and optimise the office space.

Question 9

What is digital signage?

Accepted Answer

Digital Signage, also called narrowcasting, is one or more screens displaying information directed to a specific target group, at the right place and at the right time. It is an essential part of the modern communication strategy of any organisation.

Endless possibilities
The possibilities for using digital signage are endless. In addition to the standard general applications (e.g. announcements, advertisements, current weather forecast and traffic information) there is a great variety in displaying specific information (e.g. timetables, figures, dashboards, and KPIs ).

Using the right digital signage software is vital, but having a good communication plan is just as important. Which content do you want to display, and which amount is the most efficient? Who is allowed to place the content? How is the corporate identity monitored? In the GoBright View software, various items can be set and managed to help with this. Our specialised distributors and resellers can advise you.

Question 10

Why is digital signage important?

Accepted Answer

Digital signage has shown time and time again that it works. It is an effective way of conveying messages to your target group, as it can be updated and adjusted in real-time. It is extremely customisable and is therefore suitable for any business.

Because of this, you can make sure that you communicate the right message at the right time. For external communication, you can think about product promotions or a form of entertainment, so your customers’ perceived waiting time is decreased. But it can also come in handy for internal communication, for example by informing your employees of changes within the company or displaying information regarding public transport.

The possibilities with digital signage solutions really are endless.

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