Brother QL-820NWB via Bluetooth

The following steps will guide you to connect the GoBright visitor registration kiosk to a Brother QL-820NWB printer via Bluetooth.

Please note: you will need a Brother QL-820NWB printer and any of the supported labels.

Step 1: Initial configuration of the Brother QL-820NWB printer

  1. Unbox the Brother QL-820NWB printer from the box.
  2. Unbox one of the Brother labels.
  3. Insert a Brother label into the Brother QL-820NWB printer.
  4. Power the printer via the poweradapter.
  5. Use the [▲], [▼] and [OK] buttons to set language, date and time.
  6. Change settings to not automatically power off:
    • Press [Menu] to enter the settings »
    • The display shows ‘Settings’ and press [OK] »
    • Go to option ‘Auto Power Off’ with the [▲][▼] buttons and press [OK] »
    • Option ‘Adapter’ is selected, press [OK] »
    • Choose option ‘Off’ with the [▲][▼] buttons and press [OK]Brother Bluetooth label printer with option 'Off' selected
  7. Change settings to turn off template mode:
    • Press [Menu] to enter the settings »
    • Go to option ‘Template Settings’ with the [▲][▼] buttons and press [OK] »
    • Option ‘Template Mode’ is selected, press [OK] »
    • Choose option ‘Off’ with the [▲][▼] buttons and press [OK]

Step 2: Enable Bluetooth on the Brother QL-820NWB printer

  1. The Bluetooth connection needs to be enabled on the printer:
    • Press [Menu] to enter the settings »
    • Go to option ‘Bluetooth’ with the [▲][▼] buttons and press [OK] »
    • Option ‘Bluetooth (On/Off)’ is selected, press [OK] »
    • Choose option ‘On’ with the [▲][▼] buttons and press [OK]Brother Bluetooth label printer with option 'On' selected
  2. Next, enable Automatic Reconnection for Bluetooth:
    • Go to option ‘Bluetooth’ with the [▲][▼] buttons and press [OK] »
    • Go to option ‘Automatic Reconnection’ with the [▲][▼] buttons and press [OK] »
    • Choose option ‘On’ with the [▲][▼] buttons and press [OK]Brother Bluetooth label printer with option 'On' selected for Automatic Reconnection

Step 3: Pair the display with the Brother QL-820NWB printer

  1. Open the Android settings on the display (read: how to exit kiosk mode)
  2. Go to Bluetooth settings:
    Settings in Android with 'Bluetooth' highlighted
  3. Enable Bluetooth, and choose the printer, for example:
    Bluetooth settings in Brother label printer with arrow pointing at available device
  4. When you choose the printer, it will show the following dialog, choose ‘PAIR’:
    Dialog with Bluetooth pairing code, choose the option 'Pair'

Step 4: Shutdown the Brother QL-820NWB printer with the power button

  1. To make sure the printer saves the settings it is important to gracefully shutdown the printer.
  2. Press and hold the power button at the left, and wait for the LED to go red, and then the printer will turn off. This will result in the printer saving it’s settings.
    finger pressing on powerbutton at the left side of the Brother bluetooth label printer
  3. Turn the printer back on by pressing the power button at the left

Step 5: Configure the GoBright visitor registration kiosk

  1. Open the GoBright device app on the display if it is not open already
  2. Enter the settings of the app (read: how to exit kiosk mode)
  3. Scroll down to the ‘PRINTER’ section, and press ‘Configuration’, the a popup window will open
  4. Choose ‘CHANGE’
  5. Choose ‘Bluetooth (Brother QL-820NWB)’
  6. The already paired printer (as paired in step 3 of this guide) will be visible in the popup, in most cases it will just one printer shown
  7. Select the applicable printer
  8. Select the applicable label (note that the GoBright App version 6.0 or higher is required to configure labels and orientiation)
    label overview to select preferred label
  9. Select the correct orientation
    List of orientation types such as landscape or portrait
  10. Configuration will be saved
  11. Press ‘TEST’ to print a test badge

video that shows how to print

Step 6: Happy badge printing!

Now you are ready to let your visitors wear their badges with pride!

Read the following article on how to design the badges.

This article comes from the Help Center of GoBright.

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