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Multiple Integrations

It’s possible to set up multiple integrations within GoBright. While most companies only need a single integration, it is possible to use multiple integrations for a situation where a shared space is used by multiple companies.

Let’s take a look at the example below that has a total of four companies using the same location:

GoBright_Multiple_Companies.png

Company A owns the GoBright Meet license and sets up their integration as normal. There are a few things that need to be set on the rooms in order to allow the other companies to connect to them.

Within the GoBright Portal

  • Add one integration for each company under Settings > Integration
    (If this step is skipped the checkbox within the room options will not appear)
  • Set the room as bookable within the Room profile Settings > Profiles > Room
  • Check the ‘Room accepts external bookings‘ checkbox within Settings > Rooms
    mceclip1.png

    Note that this needs to be done for each room that is shared between the companies

Within Microsoft Exchange

The room needs to accept external senders otherwise Microsoft Exchange will not be able to process any external requests. This can be done by running the following PowerShell command:

Set-CalendarProcessing -Identity roomName@yourdomain.com -ProcessExternalMeetingMessages $true

The ProcessExternalMeetingMessages parameter specifies whether to process meeting requests that originate outside the Exchange companies. More information can be found here.

User limitations

Now that everything is set up all users are able to create, manage and view bookings. There are some limitations to users from external companies. The table below displays how users from each company can manage their bookings:

Company GoBright Portal MS Exchange Office 365
portal without plugin* plugin* without plugin* plugin*
User A (Office 365) V V V V V

User B (MS Exchange)

V

V V X X
User C (Office 365) V X X X V
User D (Google G Suite) V X X X X

*The plugin refers to the outlook plugin, more information regarding can be found here.

The reason for these restrictions is that users from external companies can only connect with the rooms using the GoBright plugin or directly from the portal.

This article comes from the Help Center of GoBright.
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