Cisco sensor data - Integration guide

Cisco devices are managed centrally through the Webex Control Hub, providing a streamlined way to configure and monitor your devices.

Webex Webhooks use token-based authentication, allowing GoBright to securely validate each incoming request using a shared token. This approach ensures a simple implementation while maintaining a secure and reliable endpoint.

In Cisco terminology, a Workspace corresponds to a Space in GoBright. Within a single workspace, multiple devices can be configured and managed, offering flexibility in how meeting rooms and resources are set up.

Cisco provides three event types for GoBright:

Room in use
People presence (not supported yet)
People count (not supported yet)

Connect Cisco sensor data to GoBright in 3 steps

Sign in at admin.webex.com and add your Cisco devices
Set up the Integration in the GoBright portal
Couple each room in GoBright to the corresponding Cisco sensor in the GoBright Portal

Step 1: Sign in at admin.webex.com to add Cisco devices

In the left menu bar click on Devices and add your devices.

Select Shared usage and press Next.

Choose to set up for existing or new workspace with the correct room details.

Choose the device you want to add.

Select the services needed for this workspace and activate your device.

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In the GoBright Portal, at the right top, navigate to the Admin center.

Select Integrations and press the Add button

Give the integration a name and in the External system pulldown menu choose Sensoring Cisco.

Press Generate Credentials.

The necessary WebHook URL and Token are generated.

Copy them to a temporarily safe location and press Save.

Go back to your Webex Control Hub and select Workspaces in the menu on the left and click on Add – integration and select Connect webhook.

Give the integration a name, paste the generated URL from the GoBright Portal integration page.

Choose Authentication token as Authentication.

! Type the word Bearer in the token field following by one space and then paste the generated token from the GoBright integration page and click on Validate and save.

Go to Select xAPIs and tick these 3 boxes.

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In the GoBright Portal, at the right top, navigate to Meet-Work-Visit.

Navigate to Settings – Devices.

Navigate to Sensors and press Add.

Select the room (workspace) where the sensor is located and choose Cisco sensor under Type.

In the Integration pulldown menu select the previously created Cisco integration.

In the Workspace ID field fill in the correct Cisco sensor ID.

Explained in the next step where you can find it.

The Area ID / Location ID of the room (workspace) can be found in the Webex Control Hub. In the left-hand menu navigate to Workspaces and click on the Workspace that corresponds with the one in the GoBright Portal.