Logging in

When using GoBright, you will be asked to log in before accessing the GoBright features or functionality.

Depending on the setup, you can log in using your GoBright account credentials. The available login method depends on your role, permissions, and the configuration of your GoBright environment.

Once authenticated, you can access the features and resources available to you.

Logging in to the portal or app

Logging in to the GoBright portal or app depends on how your organisation has configured authentication.

The available login options may include:

  • Organisation credentials – Sign in using your organisation email address and password. This is commonly used when your organisation works with Microsoft 365 / Outlook.

  • Login with Google – Select Login with Google if your organisation uses Google Workspace for authentication.

  • GoBright credentials – Sign in using the email address and unique password provided by your organisation’s GoBright administrator.

Your organisation’s configuration determines which login method is available to you.

Authenticating on the room display or map viewer with a pin code

Room displays and map viewers can be used to make reservations. Depending on your organisation’s configuration, you may be asked to enter a PIN code when making a reservation.

The way PIN codes are managed is configured by your office administrator. There are two possible options:

  • Personal PIN code – You can generate your own PIN code in the GoBright portal or app.

    • Portal: After logging in, click your name or email address in the top-right corner and select Profile.

    • App: After logging in, open the menu using the icon in the top-left corner and select Profile.

  • Organisation-defined PIN code – Your organisation may use an existing, familiar code as your PIN, such as a personnel number, employee number, or printer code.

Forgot your PIN code?

If you don’t remember your PIN code, you can look it up in the GoBright portal or app:

  • Portal: Log in, click your name or email address in the top-right corner, and select Profile.

  • App: Log in, open the menu using the icon in the top-left corner, and select Profile.

Please note: The available PIN code options and how they are managed depend on your organisation’s configuration.

This article comes from the Help Center of GoBright.

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