Configuring environments

Creating a list of ‘Environments’ is the one of the first steps in setting up Issue Reporting. This allows users to report problems to the Facilities team by selecting from a predefined list of potential issues that may require maintenance or fault resolution. Examples include general room maintenance, air conditioning problems, or issues with height-adjustable desks.

Configure Environments

To start creating the Environment go to Settings > General and Environments on the left-hand menu. Select the ‘Add‘ button and fill out the form deciding if the Environment relates to Rooms, Desks or Parking.

Multiple environments can be created.

After completing the Environments setup, you can either configure Amenities or skip directly to setting up Issue Handlers if Amenities are not required.