Zone booking for desks
Zone Booking is a new feature available in the GoBright portal that allows you to group desks into designated zones. Instead of reserving a specific desk, users can now make a booking within a zone, giving them greater flexibility and convenience.
When a user books a zone, they secure the right to work in that area without needing to select an individual desk in advance. Upon arrival, they simply choose any available desk within the booked zone. This system is ideal for organizations that want to simplify the booking experience for their employees.
Later in this article, you’ll find detailed instructions on how to configure zone booking and make bookings within a specific zone. But first, here’s some important information to keep in mind.
Booking a desk grouped in zone can be done via the GoBright portal, the GoBright mobile app, scanning an NFC/QR sticker and on the Map viewer Version 2.
Desks within a zone can only be linked to NFC/QR code stickers.
It is not possible to link desks grouped in a zone with other hardware such as Interact, Connect, RF sensors or Map viewer Version 1.
Zone booking can be configured with or without early presence confirmation and check-in.
All desks in the zone will remain green (available) until the total number of bookings reaches the zone’s capacity. For example, in a zone with 4 desks and 3 bookings, all desks will still appear green since one is still available. Once all desks are booked, the zone color will change to orange – indicating it’s time to check in – or red, meaning all desks in the zone are occupied.
Check-in is only possible via NFC/QR sticker. The check-in for zone booking is not supported in the GoBright portal nor on the GoBright Interact and Connect devices.
Configuring desk zones
Follow the steps below to configure your desk zone.
1. Go to Settings > Work > Desks and on the ‘Add’ button select the arrow. Then select ‘Add zone’.
2. Adjust the required settings on the left, then choose to add either a single desk or multiple desks to the zone.
3. When adding multiple desks, complete the required fields including the starting number, total number of desks to create, and any desired name prefix or suffix. Then, click ‘Generate’.
4. After generating the desks, select ‘Insert’.
5. Save your newly created desk zone.
6. You can find the zone in the Work > Desks section, where its capacity is also displayed.
7. Link the desks on the maps following the usual process.
Make a booking in a desk zone
Booking a desk grouped in zone can be done via the GoBright portal, the GoBright mobile app, scanning an NFC/QR sticker and on the Map viewer Version 2.
When you hover over a desk on the map in the Portal or click on a desk on the mobile app within a specific zone, you’ll see an overview of other users who have bookings in that zone. You can also view the number of available desks remaining.
Hover over a desk in the GoBright portal:
Click on a desk in the mobile app:
Select any desk within the zone to proceed with your booking. At this point you’ll also be able to see the zone’s capacity and view which users have booked in the same zone for that day.
All desks in the zone will stay green, indicating they’re available, until the zone’s full capacity has been booked. Once the last spot is booked, the desks on the map will change to either orange or red, depending on whether the check-in option is enabled.
Issue reporting
You can report an issue for a desk that is part of a desk zone. Issues can be reported either from the map or by scanning a QR code. The only exception is when you have made a booking but have not checked in to a desk yet— in that case, you must manually select the specific desk. In the ‘Additional information’, you can specify the desk number the issue relates to.
Please note that it is not possible to report an issue from the ‘My personal desk’ section in the dashboard on the left side.
Cleaning mode
Cleaning mode is available for desks organized in zones. This feature can only be activated when a user has checked in to the desk they are using. If a user does not check in, or if check-in is not required, the system cannot determine which desk was occupied. As a result, it is not possible to identify which desk was used and therefore needs cleaning.
Team booking
You can create a team booking in the desk zone area.
To do this:
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Hover over Search button and select the Desk section.
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Switch on the toggle for Team.
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Select the team you want to book for and add more attendees is needed.
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Choose the desk zone where you would like to reserve desks for your team members.
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Confirm the booking.
The system will automatically allocate desks within the selected zone for all team members included in the booking.
Upcoming features
The following features are currently unavailable with Zone booking but are planned for upcoming implementation.
Software features:
- Zone booking for integrated desks.
Hardware features:
- Link zone desks to GoBright Interact
- Link zone desks to GoBright Connect
