Visit Registrations Configurations
The digital reception consists of a self-service registration kiosk for the visitors, and an online overview of the visitors.
The self-service registration kiosk can be used by your visitors for registration, and for checking out when leaving. The portal can be used to manage the visitors and register them manually if necessary.
Visitor registration configurations
To define how visitors should be registered, you must create at least one visitor registration configuration by navigating to Settings → Visit → Configuration.
A visitor registration configuration allows you to define how visits are categorised, what information the visitor must provide, and how their registration is processed.
Each configuration includes the following sections:
- General configuration settings (General)
- Visitor types (Types)
- Visitor badges (Badges)
- Mail Templates
Manage visitor registration configurations
Log in to the GoBright portal with your manager account.
Add a new visitor registration configuration with the ‘Add’-button or select an existing one to edit.
General configuration
A visitor registration configuration has a name, which is used within GoBright (to link it to a device, etc.).
New languages can be added via the ‘Add’-button. In a pop-up window you can select which language you would like to add. All supported languages will be shown as an option for Visitors to select on the Visit display.
Keep in mind that the translation needs to be translated manually via the ‘Translate’-button from the top right corner in the configuration page. A pop-up window will display a list of all form fields and available languages, allowing you to manually add translations for each specific field.
Locations
This field is mandatory. The GoBright portal needs to know to which location the configuration is linked for your Visitors and Visitor Kiosk. Keep in mind that the location will only be selectable when you’ve enabled the Visitor Kiosk under Settings > General > Locations > Open a location > Select the checkbox for ‘Visitor Kiosk Enabled’.
Sign in fields
Here you can add the sign in fields for your visitors. These fields can be assigned later on when configuring the visitor Types.
Types ordering
The visitor Types can be arranged in a specific order. This order will be shown on your Visitor Display. Here you can drag-and-drop the Types by click-and-hold with your mouse on the button with the three dots.
Visualization
Enable ‘Custom view’ to change the appearance of the kiosk and set a custom welcome logo, accent color, title and message. To set up your own customization, start by enabling each option using the checkboxes—beginning with the “Custom View” checkbox, which will reveal all related settings to the customization.
For a custom logo please use an aspect ratio of 2:1 (width: height). For example, an image with dimensions: 800px times 400px (width x height).
Visitor data
With the setting “Delete visitor data after … days” you can set (between 1 – 1096 days) how long the visitor data will be stored. After these number of days after the visit date, the visitor data will be permanently deleted (including the QR code used for ‘been here before’/ ‘check in with QR code’).
Next
Proceed to the visit Types configuration article to dive in deeper!