Visit Mail Templates Configurations

For pre-registration, you can customize your own email template to be sent to visitors before their arrival. For example, if you want your visitors to check in at the Visitor Kiosk, you can include a QR code in the email that allows them to check in smoothly and efficiently.

Name

Here, you can name your template so that you can easily assign it to the appropriate Visitor Type.

Custom Sender/Reply -to

By default, the Generic Custom Sender/Reply-To defined in the General Settings is used when sending emails. If it’s not defined, then these emails are sent from [email protected].

If you want to use a different sender or Reply-To address for this specific configuration, you can enable a custom Sender/Reply-To.

When using a custom sender, you must provide a Name and Email address.

Note: All sender domains must be validated by adding the required SPF and DKIM records to your DNS settings. Please contact your system administrator or refer to our Help Center article Can I send my pre-registered visitor an email with our custom sender email address? for more information.

Items

By default, when you create a mail template, you will start with a Subject field.

You can then add a Text item to enter the message you want to communicate to your visitors.

By clicking the # icon, you can select a variable to add dynamic content to your template.

The value of the selected variable will then be automatically populated by the GoBright platform when the email is sent.

  • host: this will be the name of the GoBright user
  • location: this is the location of the meeting Room
  • fromDate: date and start date of the meeting
  • toDate: end date of the meeting
  • startTime: start time of the meeting
  • endTime: end time of the meeting
  • name: this is the name of the Visitor filled in when entering the pre registration
  • emailAddress: email address of the Visitor filled in when entering the pre registration
  • phoneNumber: phone number of the Visitor filled in when entering the pre registration
  • companyName: company name of the Visitor filled in when entering the pre registration
  • licensePlate: license plate of the Visitor filled in when entering the pre registration

For example:

{} invites you to the meeting at {}

Will be sent to your visitor by mail as:

Tom invites you to the meeting at Amsterdam

Add an Item

When you add an item, you can select the type of content you want to include in your email template, such as:

  • Text: Add any text you would like to include. You can change the font size, font style, and text alignment, and add dynamic content by selecting a variable via the # icon.
  • Image: Add an image, such as a logo, banner or another company marketing or branding image.
  • QR code: Add the QR code that visitors can scan with the camera on your Visit Display to sign in.

    Note: The QR code sent by email can only be used to sign in pre-registered visitors. It cannot be used to sign out visitors. For sign-out, only a QR code printed on a visitor badge can be used.

Next

Proceed to the Terms and Conditions article to get the details about configuring your own terms and conditions for your visitors.

This article comes from the Help Center of GoBright.

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