Configure parking profile

The parking, desk and room profiles are very similar and hold shared settings for the rooms or desks. For general information about profiles, please refer to the general ‘profiles’ article.

Log in with your GoBright admin account and go to Settings > Park > Profiles and open your profile for parking by selecting Add or use the default Profile for parking.

Parking General Settings

Issue reporting enabled:

Enable this option to use the Issue reporting for this parking profile. This will give the users a way of providing feedback on specific amenities or environment pieces in the parking spot if a fault is discovered.

Language inherited from location:
By default, the language is inherited from the general settings, but you can choose another language per profile. The language configured here is the language that will be shown on the Interact.

Stopping/Extending/Deleting booking allowed for:

These settings are used to set who can stop and extend a booking within the map viewer. If set to ‘Everybody’ than no authentication will be needed.

Booking mode:

This setting determines if the parking space can be booked or if it is a non-bookable space. Non-bookable means the space cannot be booked, and the status will depend on sensor occupancy detection.

Licence plate mode:

Choose whether the user has to input a licence plate when they are booking the parking space. The licence plate is added by each user in their own profile area of the GoBright portal or mobile app.

Presence confirmation:
By using the Early presence confirmation feature, the organizer of the booking will be asked a few days/hours before the booking starts, if the booking is really going to take place. When the organizer does not confirm the booking, it will be deleted so the resource can be booked by someone else.

No-show detection:

The no-show detection measures if someone is showing up. If enabled, you will need to set the period in which the person should show up. If the person is not showing up within the set period, the booking will be stopped, so the parking space will be available again. Detected no-shows are registered and can be viewed in the analytics. For parking generally, the option for confirming a booking is by the portal or app.

To be able to save you check-in window you will need to select at least one booking confirmation method.

• Booking confirmation on Display, GoBright Connect or NFC/QR sticker
  Booking confirmation by occupation sensor
  The sensor will confirm the booking when occupation is detected and the booking started.
• Booking confirmation by portal or app
  When this setting is activated, users can confirm bookings via the portal and the app.

The no-show detection measures if someone is showing up. If enabled, you will need to set the period in which the person should check in and show up. If the person is not checking in within the set period, the booking will be stopped, so the desk will be available again. Detected no-shows are registered and can be viewed in the analytics.

No-show in combination with Half day booking:
When Half day booking is enabled, keep in mind that the check-in window for your no-show configurations will be aligned with your given ‘Start of day’ and ‘Start afternoon’ in your Time preferences. Our advice is to set a wider time span for check-in. Please read our article for more information about the configuration of the Half day booking for desks or parking spaces.

Occupation detection

This option is only available when sensors are enabled. These settings affect the state of occupation and the booking depending on what has been configured.

• ‘Stay occupied for … minutes after user has left‘
  This setting extends occupation even after the sensor stopped detecting movement. It can be especially useful if the parking is non-bookable as people tend to leave their parking space for a short time during a break or other activities.
• ‘Shorten booking automatically based on occupation sensor’
  When the sensor does not detect any occupation while the booking is still in effect this setting can end the booking prematurely.

Connect / Interact settings

Within the profile, it’s possible to configure specific settings for the Connect. If you are using Interact linked to a parking space, these settings are also valid for the Interact device.

While the option is enabled by default, disabling the ‘Use default Smart Unit settings‘ will show what options can be configured:

• The brightness/intensity level can be adjusted for both the Connect and Glow
• The time in seconds for when the sensor detects occupation/non-occupation
• RFID/NFC mode, which can be reading and/or emulation

AUTHENTICATION ON THE MAP VIEWER

The map viewer displays an overview of all available parking spaces that can be booked. Depending on which settings are enabled, users can book the parking space in multiple ways:

• Anonymous: Everyone is able to book the space and the booking will be marked as ‘anonymous’ as the organizer is not known.
• Pin code: Only users that have a pin code are able to book spaces. The pin code can be configured in the user’s profiles.
• NFC: Only users that have an NFC card are able to book spaces. This option will only be available if the NFC support is enabled in the general settings. The hardware should be equipped with NFC readers.

QUICK BOOKING SUGGESTIONS

On the map viewer and the mobile app, these quick booking suggestions are used to give options for ad-hoc booking, and for extending a booking. You can use two types of quick booking suggestions:

• Duration: a number of hours/minutes, for example, 10 minutes or 1 hour.
• Fixed time: a time of day, for example 5:30 PM, so you can book a desk for the whole working day easily.

OPENING HOURS

The opening hours define the regular opening hours of the car park. This is used for searching for available parking spaces (default only within opening hours).