An Interact must be added and commissioned using the GoBright mobile app. It is not possible to add an Interact via the GoBright Portal. After commissioning, settings of the Interact can be managed from within the GoBright Portal.
Like other GoBright devices, the Interact also uses a profile for its settings. Before you can commission an Interact, please create an Interact profile first. To learn more, read this article.
Commissioning an Interact can be done using the GoBright mobile app. Make sure the app is up to date and that you’re logged in as an admin.
An Interact profile is required to commission an Interact. Make sure there is an Interact profile set up or create a new one. In the GoBright Portal, go to Settings > Devices > Profiles.
For more information about the Interact profile, read this article.
Commissioning Presets can be used to easily apply network, NTP and set up settings to Interacts. Learn more about Commissioning Presets.
Connect the power cable to the Interact. Then connect the USB connector to a suitable power supply. The Interact will then power up.
When the Interact has no current configuration, the device setup screen with a QR code will be displayed.
If the Interact was already configured and you want to change settings or configure the Interact again, press and hold the clock in the top right corner. The device setup screen will become visible.
Good to know:
When your Interact is loading the message “Connecting MQTT over TLS” for a long time, please read the Firewall article for the MQTT configuration.
When all looks good, tap Commission device to send the configuration to the Interact. Your phone will connect to the Interact via Bluetooth. The Interact will connect to the given network.
On the display of the Interact you’ll see that a connection with your phone and the network is being initiated.
The Interact is now configured and added to your GoBright environment.
After an Interact is added, some settings can also be changed from the GoBright Portal, via Settings > Devices > Interacts.
(Re)configuring the Wi-Fi network the Interact connects to is only possible using the GoBright mobile app.
Interact devices that are already installed can be selected as a multiple and new settings applied in bulk.
Log in to the GoBright portal with your manager account and choose Settings > Devices > Interacts.
Interacts devices requiring an update can be selected by ticking the boxes.
Then select the Bulk update option.
Select the required field to update:
Select the new setting for the Interacts.
Confirm the Bulk update by selecting the blue Bulk update button.