Better support, happy customers. Get service departments working together.
Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
We care about your success and customer satisfaction ratings. We’re here for you every step of the way.
Excellent service management made easy. It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Both ITSM Software and Facility management software.
TOPdesk’s ITSM software brings your IT services together in one place, so it’s easy to share knowledge, answer questions and solve problems. You’ll give agents time to spare, and customers a reason to be happy.
TOPdesk’s Facility Management software helps you perform all your tasks and workflows quickly and easily within one tool, whether it’s tracking assets, planning maintenance, or booking rooms.
For Room Management, you can use TOPdesk in combination with Outlook to book your meeting rooms. The GoBright Room Management integration synchronizes the automated reservations between Outlook and TOPdesk. Employees can easily book a room via Outlook and TOPdesk automatically receives the data from Outlook. Is the appointment cancelled or rescheduled? TOPdesk automatically signals that the room is free so other employees can use it.
For Desk Management, you can check the occupation status of workplaces and book your desk within seconds. Use the smart app or online portal to make a booking anytime, anywhere on an interactive floorplan. Check in / out at your desk and pre-set your personal preferences.