Error: 'No room with this identifier found in the integrated system'

For the room calendar integration to work, it is necessary to give ‘impersonation’ rights to the service account, as described above. At minimum, you need impersonation access to the room mailboxes you want to integrate with. This way integration will be working correctly, and there will be no throttling limits from Office 365.

Execute the following command to be able to change the impersonation setting in Office 365:

Enable-OrganizationCustomization

First, create a management scope for the resource mailboxes by executing the following command:

New-ManagementScope -Name "GoBrightResourceMailboxes" -RecipientRestrictionFilter { RecipientTypeDetails -eq "RoomMailbox" -or RecipientTypeDetails -eq "EquipmentMailbox" }

Secondly, apply the following command which assigns the created management scope to the service account, change the User parameter to the email address of the service account you’ve created:

New-ManagementRoleAssignment –Name "ResourceImpersonation" –Role ApplicationImpersonation –User [email protected] –CustomRecipientWriteScope "GoBrightResourceMailboxes"

Execute the following command to check if the permissions are given, change the RoleAssignee to the email address of the service account you’ve created. The result of the command should show at least one line with the service account.

Get-ManagementRoleAssignment -RoleAssignee [email protected] -Role ApplicationImpersonation -RoleAssigneeType user

To enable full integration with the calendar of the user (for integrated users in GoBright), it is necessary to give ‘impersonation’ rights to the service account.

This way a new booking on an integrated room will be done by creating an appointment in the calendar of the user and inviting the room (when creating an appointment in GoBright). This way when the user can easily change the booking, as the user is the organizer and the booking of the room will change automatically.

Execute the following command to be able to change the impersonation setting in Office 365:

Enable-OrganizationCustomization

Execute the following command, change the User parameter to the email address of the service account you’ve created:

New-ManagementRoleAssignment –Name:GoBrightImpersonation –Role:ApplicationImpersonation –User:[email protected]

Execute the following command to check if the permissions are given, change the RoleAssignee to the email address of the service account you’ve created. The result of the command should show at least 1 line with the service account.

Get-ManagementRoleAssignment -RoleAssignee [email protected] -Role ApplicationImpersonation -RoleAssigneeType user