General settings
After logging in to the GoBright portal with a manager account, choose the option Settings > General to show and manage the general settings.
Click on any of the headings below to jump directly to that section of the article.
General settings
Name
This is the name of your GoBright environment. It cannot be modified from within the portal.
Organisation code
This is the unique code for your GoBright environment. If a user’s email address exists in multiple GoBright environments, this organisation code must be entered during login to ensure access to the correct environment.
It cannot be changed from within the portal.
Language
This is the default language of your GoBright environment. It will be applied by default to users, rooms, and other elements, but can be overridden if you want a specific room or user to use a different language.
Default phone number region
If you’re company is located in a specific country, you can configure your phone number region (e.g. +1 for USA, +31 for The Netherlands, etc). This will help validate the phone numbers when entered for the users.
SMS credits
If you are using SMS notifications (e.g. for digital reception), the remaining credits will be shown here. Out of credits? SMS credits need to be purchased in bundles, please contact your reseller for more details on SMS bundles.
Enable custom logo
When enabled, a custom logo can be uploaded. This logo will replace the default GoBright logo in the top-left corner of the GoBright portal.
Bookings
Delete whole appointment when deleting booking (when user is organizer)
This option let the system delete the whole appointment (in the personal agenda and room agenda) if the user is the organizer. Otherwise only the appointment from the room agenda might be deleted.
Enable long recurrences for (non-integrated) room, desk and parking bookings
This setting controls the maximum allowed duration for recurring bookings.
If this option is not enabled, recurring bookings are limited to a maximum of 55 occurrences by default. This means users can only create a recurring booking that repeats up to 55 times, regardless of the selected frequency (daily, weekly, etc.).
The system also takes into account the configured working days and hours. As a result, non-working days such as weekends will be skipped in the count, which may extend the overall time span of the recurrence while still limiting the number of actual bookings to 55.
When this option is enabled, the recurrence limit is extended to a maximum duration of 1 year from the booking’s start date. This allows users to create longer-term recurring reservations, while still maintaining control over system performance and resource availability.
The configured opening hours and working days (e.g. skipping weekends) are also respected when calculating the recurrence pattern.
Insight level in booking details for managers when the manager is not an attendee
This setting determines which booking details can be viewed by (booking) managers when they are not participating in the booking themselves. You can choose the level of visibility, ranging from very limited information (such as date, time, and location only) to full booking details.
For example, when hovering over a scheduled meeting in the Timeline, you can control the level of detail that is displayed.
The options are:
- All details
- Organizer and persons
- Organizer and person amount
- Organizer only
- No details
Insight level in booking details for users who are not the creator nor an attendee
The same rules can be applied to general users who are neither attendees nor creators of the meeting. You can choose the level of detail they are allowed to see, ranging from very limited information (only date, time, and location) to full booking details.
The options are:
- All details
- Organizer and persons
- Organizer and person amount
- Organizer only
- No details
Refer to the table below for an overview of the different scenarios outlining which details organizers and attendees can see, as well as the information visible to users and managers who are not attendees of the meeting.
| No details | Organizer only | Organizer & person amount | Organizer & persons | All details | Private booking | |
|---|---|---|---|---|---|---|
| Organizer of booking | Allways all details | Allways all details | Allways all details | Allways all details | Allways all details | Allways all details |
| Attendee of meeting | Allways all details | Allways all details | Allways all details | Allways all details | Allways all details | Allways all details |
| User (which is not organizer nor attendee) | ||||||
| Organizer | x | x | x | x | x | |
| Amount of attendees | x | x | x | |||
| Names of attendees | x | x | ||||
| Subject | x | |||||
| Body | x | |||||
| Pre-registration | x | x | ||||
| Services | x | |||||
| License plate | x | |||||
| Manager | ||||||
| Organizer | x | x | x | x | x | x |
| Amount of attendees | x | x | x | |||
| Names of attendees | x | x | ||||
| Subject | x | |||||
| Body | x | |||||
| Pre-registration | x | x | ||||
| Services | x | x | x | x | x | x |
| License plate | x | |||||
Retention period
The retention period specifies how long past reservations are kept before being deleted. This setting does not affect analytics – bookings will still be included in reports – but personal data of organizers and attendees will be removed.
- Retention period in days for room bookings
- Retention period in days for service bookings
- Retention period in days for desk bookings
- Retention period in days for team bookings
- Retention period in days for parking bookings
Users
Users manage their own pin code
The pin code can be used in two ways:
- User manages their own pin code: this way the user can generate a pin code in their profile in the GoBright portal or the mobile app. That pin code can be used to make ad hoc bookings on the room display and map viewer.
- Pin code is managed by the administrator: the administrator sets the pin code as a property of the user (and optionally synchronized from you back-end system).
Enable NFC options
If you have your hardware equipped with NFC readers, you can enable NFC support with this option. This will show NFC options at the room and desk profiles, and at the users’ details.
Find colleague enabled
When enabled you can find your colleague in the portal, mobile app and via the Map viewer to check on which resource they have a desk, parking or room booking for a certain date.
Auto reset user availability status enabled
If your want to reset the GoBright users status from do-not-disturb (blue) to available (green), you can enter a value in the ‘Auto reset user availability after…’ and each x-hours/minutes the user availability will be reset to ‘available’.
General email notification
The emails from the GoBright portal are sent to the users from gobright.cloud. Customers can configure their own domain and customize the name and the email address that will be used as sender when sending emails for services, reported issues and visitor notifications.
End user application
NFC check-in on GoBright Connect enabled in smartphone app
Enables the check-in feature in the GoBright App so users can use their smartphone to check-in at a desk via the GoBright Connect or Interact.
QR code check-in on GoBright Interact enabled in smartphone app
Enables the check-in feature in the GoBright App so users can use their smartphone to check-in at a desk via the GoBright Interact.
Send notifications to end user application
By default, GoBright will send notifications to the smartphone app about ending bookings and bookings which are about to be cancelled because of no-show.
Disabling this option disables these notifications.
Services
These settings manage the services that are being created and whether the user must add a cost center to make use of them.
Price calculation enabled – Enable this option so the price can be calculated for the items.
Use cost center – Select one of the options:
- Disabled
- Optional
- Required
- Required with confirmation
Allow free text input on cost center – With enabling this option, the Cost center field will be writable and the organizer of the catering can insert other text then the proposed Cost center options:
Show booking subject on service handling – Enable this option so the subject of the booking would be visible in the Service handling section.
Visitors
Pre registration enabled
This setting enables the pre-registration option for GoBright Visit.
Sensors
Shows information about when sensors are being used to measure occupancy.
Auto check-out after